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Privacy Policy

Last Updated: August 2026

At Peakora Treks & Expedition, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or booking our trekking and travel services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

We may collect personal information when you contact us, request information, make an enquiry, or book a trekking or tour package.

Depending on the service you request, this information may include:

Please only provide information that is necessary for us to assist you with your enquiry or travel arrangements.

2. How We Use Your Information

We may use the information we collect to:

We will use your information only for legitimate business and service-related purposes.

3. Information Submitted Through Contact Forms

When you submit an enquiry through our website, the information you provide may be sent to our team by email or stored within our website systems so that we can respond to your request.

We may use your name, email address, phone number, and enquiry details to contact you regarding your request.

We do not intentionally collect sensitive personal information through general contact forms unless it is necessary for a specific travel service.

4. Booking Information

When you book a trekking or tour package, we may need additional information to arrange your trip.

This may include passport details, nationality, emergency contact information, travel dates, flight information, accommodation requirements, and other information required for permits or travel arrangements.

Where necessary, relevant information may be shared with service providers involved in arranging your trip.

5. Payment Information

Where online payments are available, payments may be processed through third-party payment providers.

Peakora Treks & Expedition does not need to store complete payment card details on our website when payment processing is handled by an external payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

6. Sharing Your Information

We may share relevant personal information with trusted third parties when necessary to provide the services you have requested.

These may include:

We only intend to share information that is reasonably necessary for the relevant service or business purpose.

We do not sell your personal information to third parties.

7. Website Analytics and Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and improve our services.

Cookies may help us:

Some cookies may be placed by third-party services that we use for analytics, website functionality, or other services.

You can manage or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

8. Google and Other Third-Party Services

Our website may use third-party services such as analytics, maps, social media features, payment providers, email services, or other tools that help us operate and improve our website and services.

These third-party services may process certain information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services when using their features.

9. Email and Communication

If you contact Peakora Treks & Expedition by email, phone, WhatsApp, social media, or another communication channel, we may retain relevant communication details to respond to your enquiry and manage your booking.

We may contact you regarding:

We will not use your contact information for unrelated promotional communications where you have not agreed to receive them, subject to applicable requirements.

10. Marketing Communications

If we send promotional emails or other marketing communications, you may request to stop receiving them.

You can contact us using the details provided at the end of this Privacy Policy to request that your information no longer be used for direct marketing.

Service-related communications, such as booking confirmations or important travel updates, may still be sent when necessary.

11. Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

For this reason, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

12. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for longer when necessary to:

When information is no longer required, we may securely delete or anonymize it where reasonably practical.

13. International Data Transfers

Because travel services, technology providers, payment providers, email services, and other third-party services may operate in different countries, your information may be processed or stored outside Nepal.

Where information is shared with service providers, we take reasonable steps to work with providers that maintain appropriate security and privacy practices.

14. Children’s Privacy

Our website and travel services are not specifically directed toward children.

We do not knowingly collect personal information from children through our website without appropriate involvement or consent from a parent or legal guardian where required.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

15. Links to Other Websites

Our website may contain links to external websites, including hotels, travel services, social media platforms, payment providers, and other third-party websites.

Peakora Treks & Expedition is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

16. Your Privacy Choices

Depending on applicable laws and circumstances, you may have the right to:

Some requests may be subject to legal, contractual, or operational limitations.

To make a privacy-related request, please contact us using the details below.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable requirements.

When we make changes, the updated policy will be published on this page along with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Peakora Treks & Expedition

Email: contact@peakoratrek.com
Phone: +977 9800000000
Address: House Pakjonal Marga -16, Thamel, Kathmandu, Nepal

We will make reasonable efforts to respond to privacy-related enquiries and requests in a timely manner.